Tuesday, 17 July 2012

Trading Standards Update - 16JUL12


16/07/2012 Credit Card Scam Warning


A Rugby consumer may have been targeted by a credit card scam warn Warwickshire Trading Standards Service. The consumer received an unexpected telephone call from a trader regarding a transaction the consumer was meant to have made for £2000. The consumer said he was not aware of any transaction and the caller than asked for his name, address and credit card details. When questioned, the caller said an email he received had instructed him to phone the consumer but he would not reveal who he was and put the phone down when the consumer threatened to call the Police.


Never provide any personal or financial information to people you don’t know or trust. If you believe your credit card has been compromised, contact your cad provider on a publicly listed number.


16/07/2012 Health Survey Scam


A Stratford upon Avon resident reported to Warwickshire Trading Standards receiving an unexpected phone call from someone carrying out a ‘health survey’. The caller then advised a regime of tablets and asked for card details to pay £14.95. After the consumer had provided their details the caller said the full cost would be £90, (£14.95 for a single packet). The consumer became concerned but the caller responded ‘we have your credit card details’.


Under no circumstances should anyone provide their credit card details to unexpected callers. Providing your card details could allow callers to take any amount of money out of your account they wish – and continue to do so!


16/07/2012 Car Sale Cheque Scam


Warwickshire Trading Standards Service are warning car sellers to beware bogus buyers after one Warwickshire resident reported receiving two separate email enquiries from potential overseas buyers who wanted to pay for his vehicle by cheque. The cheques would not cover the whole amount to the cost of the vehicle, but claimed the buyers, the balance would be paid after the car was shipped! Had the sale gone ahead it is likely that the balance would never have been paid and the cheque itself may have been forged or stolen, meaning they any money paid into the sellers account would eventually be removed.


16/07/2012 Computer ‘Blows’ Up


Two Warwickshire residents have recently received bogus ‘computer fix’ calls with one Nuneaton householder reporting that they were told their computer was about to ‘blow up’.


Unexpected calls from people claiming your computer is infected with viruses, in need of repair or going to ‘blow’ up are scams. Warwickshire Trading Standards advise consumers not to give these callers access to their PC’s.


16/07/2012 Unwanted Calls Scam


A Leamington Spa consumer reported to Warwickshire Trading Standards that he had an unexpected phone call from someone claiming he had agreed to pay £49.90 to the trader to stop unwanted calls. The trader would not provide any details.


Signing up to the Telephone Preference Service is free, visit: www.tpsonline.org.uk


For more information on scams, visit our website: www.warwickshire.gov.uk/scams



  • Please feel free to cascade this information to whom ever you feel appropriate (including using the information in your newsletters/websites etc.).  
  • If you have any information you wish to provide to Warwickshire Trading Standards Service, either for our information, or to appear in future email alerts, please email me.


Simon Cripwell
Senior Information Officer
Trading Standards Service
Communities
Warwickshire County Council
tel. 01926 414039
mob. 07771 975570
email. simoncripwell@warwickshire.gov.uk
web. www.warwickshire.gov.uk
My normal working days are Monday to Thursday

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