Tuesday 21 June 2011

Trading Standards Update - 21/06/2011

21/06/2011 'Air Ambulance' Collection  Warning

Warwickshire residents are warned to beware of a clothing collection bag which displays an air ambulance, but which does not appear to be associated with the air ambulance charity.

Warwickshire Trading Standards advise the following: Many charities now ask householders for old clothes and other items, which can be sold for charitable purposes. However, not everyone who comes to your home, or drops in a plastic bag is operating on behalf of a charity. Some collectors will be businesses, asking for unwanted items which can be sold for profit. If householders want to ensure that their donations are going to a genuine charitable cause, they should always look for the charity number which should be printed on the flyer or collection bag. Alternatively they can give direct to charity shops or use clothing banks instead.

To check if a charity name or number is genuine, visit the Charity Commission website: www.charity-commission.gov.uk

For Trading Standards information, please visit: www.warwickshire.gov.uk/tradingstandards

21/06/2011 Windows 7 Bogus Claims Scam

The Trading Standards Service has received reports that PC users have been contacted by someone claiming to represent Microsoft (by phone, unsolicited) to say that there is a serious problem with their Windows 7 operating system.

The caller then asks the computer user to turn on their machine so that the fictitious problem can be rectified.

Trading Standards are advising PC users that this is likely to be a scam or similar underhand sales technique, perpetrated by a third party. Microsoft will never make an unsolicited (unexpected call) to fix your computer.

It is possible that these calls are from some one who may want to gain remote access to your PC. Giving access to someone you don't know could lead to your PC becoming infected with viruses and other malware, or your personal or financial information being stolen and used fraudulently. Or you may have software downloaded on to your PC or 'work' done for which you may then be asked for payment.

1.        If you do think there is some thing wrong with your PC contact a local repair service and go on recommendation
2.        For information on how to protect your PC from viruses etc. visit: www.getsafeonline.org
3.        Never allow anyone you don't know or trust to take control of your PC
4.        Never download any software on to your PC if you are not certain what it does, where it comes from and that it is safe
5.        Never give your credit or debit card number to anyone who you receive an unsolicited call from - they could be criminals and                 could steal your card details.

For more information on Trading Standards, please visit our website: www.warwickshire.gov.uk/tradingstandards
  • Please feel free to cascade this information to whom ever you feel appropriate (including using the information in your newsletters/websites etc.). Please ignore the Restricted Notice on the bottom of this page - this is automatically generated but is not meant to apply to the information in this email.
  • If you have any information you wish to provide to Warwickshire Trading Standards Service, either for our information, or to appear in future email alerts, please email me.
  • A list of all the latest email alerts is available on our website: www.warwickshire.gov.uk/tradingstandards

Simon Cripwell
Senior Information Officer
Trading Standards Service
Environment and Economy Directorate
Warwickshire County Council
tel. 01926 414039
mob. 07771 975570
email. simoncripwell@warwickshire.gov.uk
web.
www.warwickshire.gov.uk
My normal working days are Monday to Thursday

No comments:

Post a Comment