Wednesday, 1 February 2012

Trading Standards Update - 01/02/2012 Bogus Caller/Insulation Hard Sell

Warwickshire Trading Standards has received a complaint that an elderly lady living in Nuneaton received an unexpected visit from someone that claimed to be selling insulation. The caller insisted that the insulation work would have to be done and that resident would have to pay. The caller was described as being very threatening. The resident was unable to get the name of the business.

There are a number of companies presently operating across Warwickshire offering loft and cavity wall insulation. Some sell their services door to door or over the phone, others advertise in local newspapers or use flyers.

Warwickshire Trading Standards does not advise consumers to choose the first business who comes to their door. Residents should shop around for the best prices and go on recommendation if possible. Some residents may be eligible for home insulation grants and are advised to find out more by visiting www.direct.gov.ukand search 'Warmfront'.

Finally, it can be hard to tell a good trader from a bad one on the doorstep. If in doubt, keep your door closed


For more information on all scams, visit our website: www.warwickshire.gov.uk/scams

1 comment:

  1. Trading Standards Service has now received some additional information.

    The elderly lady in question received several forceful telephone calls over the course of the week, culminating in a call threatening that someone would call round the following day to do the insulation work and she would be expected to pay or it would be deducted from her pension.

    However, no one visited her home.

    The Police were made aware.

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