Wednesday 20 February 2013

Trading Standards Update


20/02/2013 ‘BBC’ Lottery Scam and other Advanced Fee Frauds

The names of bogus lotteries are becoming ever more bizarre! One resident contacted Warwickshire Trading Standards after receiving a congratulatory email from the ‘BBC National Lottery’, run in conjunction with ‘Microsoft’!

Like all bogus lotteries, the email asked the ‘winner’ to send copies of various personal documents and would then have requested money in advance of the $750,000 non-existent ‘prize’ being released.

James Feng Lui claims to work for the Shenzhen Development Bank and wants you to help him claim $10.5 million, the estate of a deceased person with your surname (so his letter says). He is willing to split the funds 50/50. Sadly those who take Mr Feng Lui up on his offer will only ever be asked for money to help the transfer of the fictitious millions along. And, Mr Lee Hao a bank worker in Hong Kong is writing to Warwickshire residents with the same offer.

Advanced fee frauds come in many shapes and sizes. Never reveal any personal or financial information to people you don’t know or trust and especially cold callers and senders of spam email/letters.


20/02/2013 Are You Really a Winner?

Warwickshire Trading Standards are warning residents about letters which appear to suggest that you may have won prize, often by stating that a prize has been unclaimed or asking you to send in a claim form. The small print is usually the give-away in these cases where consumers are actually required to phone a premium rate number or send an expensive text (often as much as £10), just to find out if they have won and not to collect a prize at all!

You cannot win a lottery you have not entered. Always check the small print and beware of phoning or texting to check on your ‘prize ’. You may not have won anything at all and if you have, it will probably be worth less than the cost of the phone call!


20/02/2013 Tarmac Gang Warnings

Tarmac gangs are again operating in South Warwickshire villages. Residents are advised not to engage services on the doorstep. Tarmac gangs can be very persuasive/threating. Residents are best advised to keep their doors closed. Warwickshire Councils do not go door to door offering to re-surface residents driveways with left over tarmac. Tarmac gangs will do a poor job and charge a small fortune!

20/02/2013 Facebook ‘Product Testers’

Warwickshire Trading Standards are warning users of Facebook to beware of advertisements etc. from traders offering people the opportunity to ‘product test’ face creams, free for 30 days. One consumer reported taking up the offer for what she thought would only involve paying a small amount for postage and packing. Having provided her debit car details she was then told that if she did not return the goods within 14 day unopened, she would be charged £80!

Never provide your credit or debit cards to traders you don’t know or trust and always check the terms and conditions of any offer – whatever the headline claim may be. Trading Standards know that some traders have taken money from consumers accounts, even after they had cancelled, using a system called continuous payments authority. If you are in this situation the Financial Services Authority state that you can cancel such agreements directly with your bank. See their leaflet: http://www.fsa.gov.uk/static/pubs/consumer_info/know_your_rights_guide.pdf

20/02/2013 Cold Calling Alarm Sales Wellesbourne

Consumers living in the Wellesbourne area have reported cold calls relating to the promotion of monitored security systems. Warwickshire Trading Standards would like to remind consumers that if they are offered ‘free’ alarm systems, they may come with expensive monitoring contracts. Consumers should never buy from cold callers and if they require a security system should seek independent advice from their local Police or NHW organisation.

Further, consumers should be wary of businesses that use spurious/scary crime statistics to sell their systems or claim that the emergency services will respond if their alarm is activated.

13/02/2013 Business ‘Collapse’ Scam

A Warwickshire consumer reported to Trading Standards receiving an unexpected phone call from someone who claimed a business the consumer had a contract with was ‘closing down’ and the consumer was due a ‘refund’.

The caller offered to send the consumer a cheque for £350 and was then asked to send £100 further on to India.

This is a scam. The cheque would initially clear and the money appear in the consumer’s account. The consumer would then send £100 on to India. However, the cheque would almost certainly be stolen or counterfeit and when this was spotted by the bank, they would remove the money from the consumer’s account, leaving the consumer £100 out of pocket.

13/02/2013 Loan Scam

A Warwickshire consumer reported to the Trading Standards Service receiving an offer of a loan after being phoned unexpectedly by someone he had never spoken to before (the consumer has been looking for a loan previously).

The caller (who was phoning from abroad) offered the consumer a £3000 loan over 2 years with a monthly repayment of £94 per month. The caller even sent the consumer a loan agreement, despite the loan repayments covering less than the total cost of the loan!

Consumers looking for loans are warned that they may become targets for fraudsters.

The fraudster will offer the consumer the loan but the consumer will often begin their loan repayments before they receive the loan. The fraudsters never do send the money but keep taking the repayments for as long as they can.

In some cases the fraudsters ask for an admin fee to be paid up front before the loan can be released and again, it never is, leaving people who already have difficult financial circumstances, even worse off.

13/02/2013 Timeshare Owners Targeted

Timeshare owners, often those who have been desperately trying to sell their timeshares, are being targeted by fraudsters warn Warwickshire Trading Standards. One Warwickshire timeshare owner reported receiving an unexpected phone call to tell him that he was owed over £5000 as a victim of a timeshare scam. The caller claimed that the money would be couriered to his door, but that the consumer would have to first pay a £860 transfer fee.

This has all the hallmarks of an advance fee fraud and consumers are advised not to send any money if they are contacted in this way.

Please feel free to cascade this information to whomever you feel appropriate (including using the information in your newsletters/websites etc.). 

If you have any information you wish to provide to Warwickshire Trading Standards Service, either for our information, or to appear in future email alerts, please email me.
  
For more information on scams, visit: www.warwickshire.gov.uk/scams

Follow us on twitter: www.twitter.com/warkstss

 Simon Cripwell
Trading Standards Officer
Warwickshire Trading Standards Service
Communities
Warwickshire County Council
Old Budbrooke Road Warwick CV35 7DP
tel. 01926 414039
mob. 07771 975570
My normal working days are Monday to Thursday

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