£1.00 Pipe InsuranceWarwickshire Trading Standards Service has been alerted to unsolicited phone calls and doorstep calls from a business (as yet unknown) offering to insure internal pipes for £1.00 per year. The business has no links with the water supplier Severn Trent Water who have confirmed they do not insure internal water pipes. The callers request bank details and in some cases they were provided with them. Warwickshire Trading Standards Service strongly urges consumers not to divulge personal or financial information to unknown callers on the doorstep or over the phone.
'Free' Alarms OfferWarwickshire Trading Standards has again received complaints from consumers who have been receiving calls from an unknown business offering 'free' alarms. The callers offer to fit the alarms within 15 minutes of arrival and may be using scare stories concerning burglary rates etc. In most cases offers of a 'free' alarm are accompanied by charges for installation and monitoring. Alarms are sometimes fitted quickly so that the consumer does not have time to consider the offer properly and cancel (as is their right in law if a contract is signed at their home - they have 7 days in which to cancel).
The business appears also to be contacting people who are on the telephone preference service and in some cases when the phone is answered the recipient may get a dead line or a recorded message. It is possible that the calls are being made from a call centre outside the UK.
For further information, visit our website www.warwickshire.gov.uk/tradingstandards
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* Please feel free to cascade this information to whom ever you feel appropriate (including using the information in your newsletters/websites etc.). Please ignore the Restricted Notice on the bottom of this page - this is automatically generated but is not meant to apply to the information in this email.
* The email alert system is designed to work as a two way communications system. Therefore, if you have any information you wish to provide to Warwickshire Trading Standards Service, either for our information, or to appear in future email alerts, please email me.
* To add, amend or remove your details from this email circulation list, again, please email me.
Simon Cripwell
Senior Information Officer
Trading Standards Service
Environment and Economy Directorate
Warwickshire County Council
tel. 01926 414039
mob. 07771 975570
email. simoncripwell@warwickshire.gov.uk
web. http://www.warwickshire.gov.uk/
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* Please feel free to cascade this information to whom ever you feel appropriate (including using the information in your newsletters/websites etc.). Please ignore the Restricted Notice on the bottom of this page - this is automatically generated but is not meant to apply to the information in this email.
* The email alert system is designed to work as a two way communications system. Therefore, if you have any information you wish to provide to Warwickshire Trading Standards Service, either for our information, or to appear in future email alerts, please email me.
* To add, amend or remove your details from this email circulation list, again, please email me.
Simon Cripwell
Senior Information Officer
Trading Standards Service
Environment and Economy Directorate
Warwickshire County Council
tel. 01926 414039
mob. 07771 975570
email. simoncripwell@warwickshire.gov.uk
web. http://www.warwickshire.gov.uk/
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