Identifying census field staff
Census field staff will always carry their photo ID, bearing the 2011 Census and ONS logos, and they should automatically show it to residents.
The primary aim of the Census field staff is to take a completed census questionnaire away
with them. Bank account details, passwords or credit card details will not be asked for.
Collectors should never enter the household unless they are asked to do so. Collectors may
need to make several visits to the same address to make sure a questionnaire is returned.
Collecting from residential households (21 March –6 May) Collectors will be working at different times of the day and evening, seven days a week.
Most of the collectors start on 6 April, but we also have some early collectors who will be
visiting communities where extra assistance may be required in advance, such as translated
guidance. The majority of collectors will be working by themselves.
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