Friday 17 June 2011

Beware of "slamming"

From a resident of a nearby village:
I received a letter yesterday from Talk Talk saying that as I had requested a move to another service provider they were treating this as a cancellation notice and my account would be terminated in ten days. Having phoned Tiscali this morning I have been advised that another provider has reqested an unauthorised cease also known as "slamming". If I hadn't called then my account would have been terminated next week.

MORE DETAIL

The link to OfCom in this article doesn't work. Try this one instead: http://en.wikipedia.org/wiki/Telephone_slamming

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